Notification preferences
Control what alerts you receive and how you receive them.
Types of notifications
Senior Support Resources can send notifications for: medication reminders (when a dose is due or missed), appointment reminders (upcoming visits with preparation links), task assignments and due dates, visit logs from other care circle members, wellness check-in alerts (concerning responses or no response), drug interaction warnings when medications change, pattern alerts (detected health trends), and family messages. Each notification type can be enabled or disabled independently so you receive exactly what is useful to you.
Notification channels
Notifications can be delivered through multiple channels: in-app notifications (always active, visible when you open the app), email (individual emails or batched into daily or weekly digests), push notifications (instant alerts on your phone or desktop browser), and SMS (for critical alerts like wellness check escalations). Choose the channels that match how you want to engage. Most caregivers find push notifications essential for urgent items like missed medications and check-in alerts, while email digests work well for staying informed about non-urgent activity.
Customizing your notification preferences
Go to Settings > Notifications to configure each notification type and delivery channel. You can set quiet hours during which only urgent alerts come through, which is helpful for overnight caregivers who need uninterrupted sleep. Control the frequency of email communications: receive each notification individually, as a daily morning summary, or as a weekly digest. You can also set different preferences for different care circles if you manage multiple.
Push notification setup
To receive push notifications, you need to grant permission in your web browser or mobile device. When you first enable push notifications in Settings, your browser will ask for permission. Click "Allow." If you accidentally denied permission, you can re-enable it in your browser settings. Push notifications work even when you do not have the app open, making them the fastest way to receive urgent alerts about medication adherence, check-in problems, or interaction warnings.
Tips
Keep medication reminders and drug interaction warnings enabled at all times since these are safety-critical notifications. If you feel overwhelmed by notifications, switch to daily email digests for non-urgent items while keeping push notifications for urgent alerts only. Make sure at least one active notification channel is configured so you do not miss important information. Review your preferences quarterly and adjust as the care situation evolves. What felt critical six months ago may be routine now, and new needs may have emerged.