Logging visits
Record observations from every visit so the whole family stays informed.
Why visit logs matter
When multiple people share caregiving, the biggest challenge is knowing what happened between your visits. Visit logs create a shared record so everyone is informed about the care recipient's condition, mood, appetite, and any concerns. They also track gradual changes over time that might be invisible to the person who visits most often. A daughter who visits daily may not notice her mother's slow weight loss, but a son who reads visit logs weekly can spot the trend.
What to record
After each visit, log: the date and duration of your visit, your loved one's overall mood and energy level, what they ate and drank (approximate amounts), whether medications were taken as scheduled, any concerns or observations (new bruise, increased confusion, complaint of pain), actions you took (organized medications, cleaned, ran errands, drove to appointment), and anything the next visitor should know. The Quick Log feature from the dashboard lets you capture the essentials in under a minute.
The shared timeline
Visit logs, along with medication events, behavior observations, and vitals readings, appear on the shared timeline in Family > Timeline. This gives any care circle member a chronological view of what has been happening, making it easy to see patterns and ensure continuity of care. The timeline is especially valuable when caregivers rotate and need to quickly understand the last few days' events.
Phone calls and remote interactions
You can log phone calls, video calls, and other interactions, not just in-person visits. Select the interaction type and duration when creating the log. For remote family members, this is an important way to document their involvement and observations. A phone call might reveal confusion or low mood that warrants alerting local family members. Log these observations just as you would for an in-person visit.
Tips
Log visits as soon as possible while details are fresh. A few sentences right after leaving is better than a detailed entry you never get around to writing. Be specific about concerns: "seemed confused about what day it was and asked about her mother twice" is more useful than "seemed off." Note appetite and hydration at every visit since changes often signal problems before other symptoms appear. Visit logs feed into the equity tracker, so consistent logging ensures everyone's contributions are recognized.