Scam Protection Tools
Identify scams targeting seniors and take action to protect your loved one.
Why scam protection matters
Seniors lose billions of dollars each year to scams and fraud. Common schemes include fake IRS calls, Medicare scams, grandparent scams (where someone pretends to be a grandchild in trouble), romance scams, tech support fraud, and sweepstakes or lottery scams. The scam protection tools in Senior Support Resources help you stay informed about active threats, evaluate suspicious contacts, and take preventive steps. Even savvy, sharp individuals can fall victim to sophisticated scams, so this is relevant for everyone regardless of cognitive status.
Active scam database
The scam dashboard shows currently active scams reported in your area and nationally. Each entry includes a description of how the scam works, the warning signs, and what to do if you or your loved one has been contacted. The database is updated regularly based on reports from federal agencies and consumer protection organizations. Browse the list proactively to know what to watch for, or check it when you encounter something suspicious.
Is-this-a-scam tool
If your loved one receives a suspicious call, email, text, or letter, use the "Is This a Scam?" tool to get a quick assessment. Describe what happened or paste the text of the message, and the tool analyzes it against known scam patterns. It will tell you whether the contact matches a known scam type, what red flags are present, and what steps to take next. This can be especially helpful for care recipients who are unsure whether something is legitimate and need reassurance or confirmation of their instincts.
Reporting and protecting your loved one
If a scam attempt is identified, the app provides links and instructions for reporting it to the FTC, your state attorney general, and local authorities. Reporting helps protect others and may aid in recovering losses if money was sent. For ongoing protection, consider discussing common scam tactics with your loved one during a visit. The app includes conversation tips for having this discussion without being condescending. You may also want to explore the Financial Protection Suite for additional safeguards like credit freezes and trusted contact designations.